At Sandown Nursing Home we take the time to get to know each individual resident and seek to build a wonderful rapport with them and their family members.
Each person brings with them their own experiences and our nursing care reflects the needs of that individual. Where possible, we always try and encourage as much independence as possible.
Our nursing home
Our highly trained team offers an improved quality of life combined with the highest possible standards of care and we believe that personal choice is of the utmost importance.
We always take personal preferences into account, whether this is in relation to the resident’s plan of care or how they want to spend their time. It is important to us that residents feel that that this is their home, and that their preferences and needs are heard.
Our mission and values
- First and foremost this is our residents’ home! We respect your rights to feel safe, to be surrounded by your personal possessions and to have visitors at any time. We want you to feel that you have privacy, respect and dignity at all times.
- We strive to provide the highest level of care in a homely and friendly atmosphere. Every member of the team; assistants, carers and outside health professionals all work together to achieve the same goals.
- We support residents in their right to total confidentiality, whether it be medical, financial or anything other.
- All care is directed to meet each resident’s individual physical, mental, social and cultural needs. We work with you to create your very own care plan, to promote individuality and greater independence.
- We respect each resident’s right to/ or not participate in social and religious activities in and out of the Home.
- We respect and encourage each resident’s right to make and maintain friendships, pursue hobbies, interests and any other leisure activities.
- Each resident has the right to a doctor of their choice within the Home’s catchment area.
Additional support
Here at Sandown Nursing Home, we have a Business Manager as well as a Registered Manager who together have oversight of the entire Nursing Home. This allows the Registered Manager (Matron) to focus all her energies on the care of our residents.
The Business Manager has oversight of all business, finance and compliance issues. She is supported by the Training and Compliance Manager and administrator who all work together in the admin office. This team can advise on areas of concern such as:
- Who should fund our residents, getting financial support and when to involve Social Services or the Isle of Wight NHS Clinical Commissioning Group.?
- What does the Mental Capacity Act cover and how could this affect our residents and their families, including lasting power of attorney?
- Help in liaising with Social Services, Isle of Wight NHS Clinical Commissioning Group or other Government agencies.
My mother was looked after here during the last few months of her life. I cannot thank the Management and staff enough for the wonderful care and consideration given to my mother and also us as a family and having an open door office where we could talk to nurses during our visits.
What a wonderful place!! The staff are so caring and wonderful and kind! My mother is being looked after so well there and I couldn’t recommend a better place!
I know mum hasn’t been with you for very long, but during this time I have seen the care, compassion, patience and kindness everyone has given to her and the other residents… all the staff are very friendly and have fun, she feels happy, safe and comfortable.
To everyone who had anything to do with Mum, from the bottom of our hearts, a huge thank you. From keeping her room clean, to cooking her dinners, from her clothes that jumped back into her drawers all freshly laundered. To nursing staff, to carers to all of you – thank you!
There was no better place mum and (stepdad) could have lived their last days.
We continue to be very grateful for the excellent care you give to (dad), and particularly to the nursing staff who are very kind and attentive. He is in the best place!
I’m extremely happy, my husband is very well cared for, and the staff are kind and helpful, and friendly too! I don’t have to worry any more. When visiting my husband, I am always impressed that the home is clean and well-maintained.
I couldn’t wish for a better place for my mum. Lovely carers, lovely management. She is very well cared for.
Sandown Nursing Home delivers first-class care and support. It’s so reassuring to know that my father is in such a safe and caring environment. Jingle and her team of carers are always friendly and helpful, and I appreciate their hard work. The home is clean and well-maintained, and the food is always well-prepared and tasty.
Thank you for making Mum feel so welcome. I was so relieved that you had a room available, and staff that care for their residents. As a family, we take comfort in knowing that mum is being taken such good care of. Thank you!
Write a testimonial
All the testimonials on Sandown Nursing Home are written by residents or family members from our community.
